ICT Support You Can Trust
With over 18 years of experience delivering ICT support to Primary and SEN schools, we know how to ensure schools get real value for money from their ICT investment. Our service has been carefully designed and refined over the years to ensure ICT in your school runs efficiently and effectively allowing teachers to focus on teaching and learning.
Primary and SEN
Our support is centred around a series of regular visits delivered by a carefully selected and experienced ICT consultant. As well as resolving technical issues, your consultant will work with your teaching and support staff and also small groups of pupils to provide advice and support on the delivery of ICT, helping you to ensure that technology is having the highest impact on learning.
Your consultant will go the extra mile to help you drive progress and make your technology work better for less.
Between visits, your systems will be proactively monitored via our unique ‘Active’ monitoring system which will automatically create alerts when an issue arises and potentially resolve the issue before human intervention is required.
All our technical expertise is co-ordinated using the Customer Portal. This is a bespoke, web-based, helpdesk system that schools can use to report or escalate issues. In addition to this our Customer Portal contains a growing number of Curriculum Resources, pre-made lesson plans, MIS documentation and video tutorials to help staff build confidence in computing.
Our Expert Team
To complement the service provided by the consultant, your school will also be supported by an experienced and knowledgeable team to ensure an all-encompassing support package is provided.
An experienced School Development Manager will develop a bespoke three year ICT School Development Plan that supports your strategic vision and helps to address your key priorities. The plan is focused on the key areas of Leadership & Management, Infrastructure and Curriculum and will be regularly reviewed and updated to ensure it continues to meet your changing requirements.
Our experience procurement team can supply and install a comprehensive range of ICT hardware, Audio Visual equipment, Wireless and Software Licensing solutions. The team is split into regions, ensuring you will always receive a consistent service and often speak to the same person for all your requirements.
We work closely with some of the leading distributors in the UK to ensure we provide the latest hardware and software solutions at the most competitive prices. We are not restricted to offering specific brands and are able to offer impartial recommendations across a broad range of manufacturers to ensure you receive the equipment best suited to your requirements and long-term ICT strategy.
We have been working closely with turn IT on for the past three years and have had excellent support from them. As well as providing a very professional and efficient technical support service, we have also been able to utilise their extensive Computing curriculum knowledge to upskill our staff and students.
Lisa Payne, School Business Manager, Halley Primary School, Tower Hamlets