With our experience of providing a wide range of modular ICT support services to secondary schools, turn IT on can help you to maximise your investment in ICT and develop a long-term sustainable ICT strategy.
Strategic vision and planning, expert 3rd line support, on-site technical support, complete systems monitoring – whether you need one of these to complement your existing ICT support provision or all of these as a fully managed service, our ICT support for secondary schools is tailored to your budget and vision.
An on-site technical support team will ensure effective and reliable delivery of day to day systems to all staff. Our team consists of analysts, network managers, technicians and apprentices and can stand alone or complement an existing in-house school team.
We use an online ticketing system to log, collaborate, monitor and close helpdesk calls within the agreed service level. Our experts spot trends and work efficiently to save hours of on-site time, enabling you to utilise your staffing resources on more proactive activities. In addition, our unique turn IT on ‘Active’ monitoring service proactively identifies potential key risks creating alerts when issues arise and potentially resolving them before human intervention is required.
An experienced senior turn IT on IT analyst will be assigned to you and will work with your senior leadership team to construct and deliver a strategic plan to ensure you maximise your current and future investment.