May 17, 2016 3:13 pm
Written by Ellie Wilding
Capita SIMS upgrade feedback
At the start of this term Turn IT On rolled out the latest Capita SIMS and FMS upgrade across all Capita SIMS users that our MIS team support. The upgrade was sent from Capita and rolled across our schools by our technical team to upgrade the central database and clients in all schools.
After rolling out the upgrade we requested feedback from the schools involved to see how smooth and convenient they found the process, as well as what impact the upgrade has had on the school. We were happy to find that 97% of respondents were “delighted or happy” with the upgrade!
It’s great to hear that so many of our schools are happy with the process and we will be looking into what we could have done better for those remaining 3% to make the upgrade even smoother next time!
If you are looking for MIS support with your Capita SIMS or RM Integris the Turn IT On MIS team can help! As well as rolling out the upgrades and resolving issues that may arise we also offer telephone support, training courses and workspace sessions. Learn more about our MIS Support here and contact email@example.com to see how we can help you.