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November 7, 2013 3:37 pm

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Read the praise for Turn IT On’s SIMS Support service

Very soon here at Turn IT On we are hoping to be able to announce our achievement of the Capita SIMS Accreditation.

As part of the application process our schools submitted their thoughts about the SIMS Support we have provided them. We were overwhelmed with the number of positive comments that came flooding in. Thank you to all those of you that took the time to send these comments to Capita; we are delighted that you value the service so highly.

If you would like to take a look at the full list of comments please click here, but here are a few of our favourites:

Lewknor Primary School
Carol Carney (Bursar/Business manager)
The people I have worked with at Turn IT On over the past 7 months since starting in this role have been exemplary. Nothing is too much trouble – although on occasions I know my questions would be enough to drive anyone mad. They have thought ahead and encouraged me to do what I don’t even know I need to do. Had lots of experience with customer support teams and the like in previous roles and I would have had a much, much easier life in my previous role if the people we had had support from had been like the Turn IT On team. Great customer service – I consider them to be the John Lewis and Waitrose of the IT world.

Mary Towerton Primary School
Isobel Kemp (Admin officer)
The support received from our Turn IT On team members has been invaluable to us at Mary Towerton School, Buckinghamshire. The training received has also been invaluable to the Admin officer since starting 2 years ago, and to the Headteacher over her first year of Headship. Nothing is too much trouble for team members as they advise and assist with the data systems; especially when the occasional mistake is made at school and they are able to ‘rescue’ me and dissolve any panic, especially in the Finance Module. Congratulations are due to the team at Princes Risborough.

Manor Farm Junior School
Jan Jowett (Admin officer)
The staff at Turn IT On are the nicest, helpful and patient people.

St Louis RC Primary School
Louise Walker (Admin officer)
It doesn’t matter what time of day or how busy they are they ALL have a calm, professional, polite and efficient manner with whatever question you have big or small! Nothing is ever a problem and they always know the answer! I am actually very surprised that they do not already have Capita accreditation. They certainly deserve it.

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This why the work we are doing as part of the DfE platform provisioning programme is so important - bbc.co.uk/news/education…

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